Give residents a clear path from submission to resolution — with auto-assignment, escalation and feedback.
Residents submit complaints via mobile app or web portal with instant acknowledgment and real-time ticket creation.
Tickets auto-assign to the right staff with live status updates, escalation paths for unresolved cases and post-resolution feedback.
Suggested photo: resident using mobile app / concierge desk
Core capabilities that make Complaint Management work for your buildings.
Residents submit via mobile app or web portal — real-time ticket creation and instant acknowledgment.
Tickets auto-assigned to relevant staff with live status updates and progress tracking.
Prompt resolution with escalation paths for unresolved cases to ensure accountability.
Post-resolution feedback drives continuous improvement and higher satisfaction.
Book a personalized demo and we'll show you how this fits your buildings alongside the wider Infravyn.ai platform.
Talk to our team: sales@infravyn.ai · www.infravyn.ai